What are the benefits of a Cityzens Official Membership?

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• Do I have to pay customs charges for my Cityzens Official Membership pack delivery?
• How do I choose the voucher?
• Can I select multiple Cityzens Official Membership Welcome Gifts when purchasing multiple memberships?
• Can I use my 10% City Shop discount alongside the £15 Official Online Shop Voucher?
• Can international members choose the Official Online Shop Voucher?
• How do I redeem my voucher?
• I live outside the UK, what is the value of my voucher currency?
• What do I get in the Cityzens Official Membership pack?
• What can I do if I missed the opportunity to update my delivery address for my Cityzens Official Membership pack? 
• When will my Official Online Shop Voucher arrive?
• What is the expiry date of my voucher?
• Can I use multiple £15 Official Online Shop Vouchers for 1 transaction?
• How can I update my delivery address for my Cityzens Official Membership pack?
• Can I select both Cityzens Official Membership Welcome Gifts?
• How long does the Cityzens Official Membership pack take to be delivered?
• What can I spend the voucher on? Are there any restrictions?
• Do I have to spend the full voucher in one transaction?
• What happens to my voucher if my membership expires?
• I bought the membership for someone else. Can I gift the voucher
• What are the Cityzens Official Membership Welcome Gift options?
• What happens to my voucher if my membership is cancelled?
• My voucher code doesn’t work. What do I do?
• What should I do if I have not received my Official Online Shop Voucher code 15 days after purchasing my membership?
• Junior Members: How to claim your Free Stadium Tour?
• As a Cityzens Official Matchday Member, how do I receive my Stadium Tour discount?
• As an Official Cityzens Member, how do I receive my discount online/in store?