Manchester City FC
Manchester City Official App Manchester City FC Ltd
Manchester City FC
  • News
  • Video
    • Video
    • CITY+
  • Fixtures
    • Fixtures
    • Results
    • Tables
  • Tickets
    • Tickets & Hospitality
    • Memberships
    • Tours
    • Manage my tickets
    • Help and Support
    • Concerts
  • Shop
  • Players
  • Help
  • Club
    • Club
    • Etihad Stadium
    • Etihad Stadium Consultation
  • Man City Women
  • Fans
  • Community
  • History
  • Learn Football
  • Esports
  • CITYPLAY
  • More
    • [[text]]
  • Login
  • User Thumbnail
    • Login
    • Join
    • My Account
    • My Cityzens
    • Junior Cityzens
    • Logout
  • 0
Mobile Ticket Information
  • Help and Support
  • Mobile Tickets
  • My Season Ticket is displaying the incorrect game, what should I do?

My Season Ticket is displaying the incorrect game, what should I do?

Edited 5 month(s) ago

If your mobile Season Ticket is displaying the incorrect game, please follow the steps below.

Apple Wallet

  • Open your Apple Wallet
  • Click on your Season Ticket
  • Click on the 3 dots in the top right corner of your screen
  • Make sure that ‘Automatic Updates’ are turned on (the icon/button should be green)
  • Drag the page down by placing your finger in the middle of the screen, then moving it down
  • This should then update to the correct game

Google Wallet

There is no manual way to update your Google Wallet. Please turn your device off and on, this should then update to the correct game.

Please be advised, as long as you have not listed your ticket on the Ticket Exchange, or transferred your ticket, your pass will still work.

Related Articles

  • What are mobile tickets?
  • Will I get a new mobile ticket for next season?
  • How do I find my mobile ticket after I've downloaded it?
  • Can I enter the stadium with a screenshot of my mobile ticket?
  • What if my phone has no WiFi or signal?
  • How do I move my expired pass back into my Apple Wallet?
  • How do I remove a mobile Season Ticket from my wallet?
  • How do I turn my notifications on in my Apple or Google Wallet?
  • How do I download my Mobile Season Ticket through my account?
  • I have clicked to add my Mobile Ticket to my Wallet but I am unable to download, what should I do?
  • I have the incorrect seat details for my Bournemouth match ticket, what should I do?
  • How do mobile tickets work?
  • How do I refresh my mobile pass?
  • I have purchased a new iPhone, but I am unable to add my mobile Season Ticket to my wallet, what should I do?

Still need help?

Find out the best ways to contact the club >

View all club partners
  • Accessibility
  • Fair Processing Notice
  • Cookie Policy
  • Privacy Policy
  • Terms of Use
  • Contact Us
  • Sitemap
  • Contact Supporter Services
  • Manchester City FC Ltd 2022
Manchester City FC

Choose Language

Choose your website language, or follow us on social media in your language

العربية
instagram twitter
한국어
kakaotalk twitter
简体中文
sina weibo
Bahasa Melayu
twitter
English
facebook twitter
Português
twitter
Français
twitter
Русский
twitter vk
繁體中文
twitter
Español
twitter
Bahasa Indonesia
twitter
ภาษาไทย
twitter
日本語
twitter

Mancity.com

  • News
  • Video
  • CITY+
  • Fixtures
  • Results
  • Tickets
  • Memberships
  • Tours
  • Shop
  • Players
  • Help
  • Club
  • Etihad Stadium
  • Etihad Stadium Consultation
  • Man City Women
  • Community
  • Learn Football
  • Esports
  • CITYPLAY
31?
loading