Membership Renewals

If my membership is set to auto-renew, how can I select between the voucher and the pack?

Edited 6 month(s) ago

When your membership auto-renews, you will automatically be given the Official Online Shop Voucher, but you do have the option to choose the membership pack.

If you would like to receive the membership pack instead of the voucher, then you need to follow the below steps:

  • Login to your online account here 
  • Navigate to ‘Memberships’ in the navigation menu at the top of the page
  • Click ‘Buy Now’ on the same membership type as your existing membership
  • Click ‘Renew’
  • Follow the steps to add to basket and checkout. During this process you will be able to make your selection between the voucher and the membership pack. Please note: additional charges will apply for the pack.

Please be aware you must do this within 30 days before your auto-renewal date if you wish to select the pack.

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