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Hays is proud to be the Official Recruitment Partner of Manchester City.

The partnership is based on a mutual ambition to attract skilled, expert professionals to build high performance teams, whether it is on the football pitch or in the world of work. Below are all of the opportunities available at City Football Group and you can visit our site for the latest professional job opportunities with Manchester City to see if you can match your ambition and become part of this winning team.

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, new MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan.

City Football Group promotes equal opportunities in employment we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to the below posts may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure and Barring Service and prior to taking up the role.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

Privacy

City Football Group is committed to protecting the privacy and security of the personal information of all applicants/candidates for employment. Before your application is submitted, please ensure you review our privacy notice. This explains how City Football Group collect and use personal information about job candidates during and after the application process.

Unfortunately, we are not able to process information sent via a speculative application, would therefore encourage all interested applicants to apply to an advertised vacancy.

2018/19 City Football Group Graduate Opportunities

Opportunities exist in a range of areas across City Football Group for high achieving individuals who share our values and combine excellent academic standards with the drive to excel in this challenging and exciting environment. Undergraduate students graduating in 2019 are encouraged to apply.

Find more information here.

To apply, please fill out the following online application form here. In advance of completing the form, please make sure you have an up to date CV and Cover Letter, which you will be required to upload as part of the process.

The deadline for applications is 23:59 GMT on Sunday 28th October 2018. Applications received after this time will not be considered.

Business Development Manager

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan, a shareholder in La Liga Club, Girona FC and ownership of Uruguayan club, CA Torque. 

The common aim across all clubs is to provide the best possible experience and an unrivalled opportunity for fans and communities to participate in, and benefit from, football at both a local and global level. City Football Group prides itself on having a diverse family of employees who share a passion for beautiful football and a steadfast commitment to the local community. City people are innovative, collaborative and motivated by success.

Manchester City Football Club are recruiting a Business Development Manager to join the Hospitality Sales team.

The purpose of the role is to generate revenue from outbound telesales campaigns for our Matchday Hospitality Suites. The focus of this role will be on new business prospecting.

Experience of working within an inside sales environment either consumer or B2B consisting of lead management and a structured sales approach is essential along with proven success of achieving and over achieving on sales targets. Strong communication skills in all forms along with strong account management skills are also essential. Finally, an entrepreneurial, proactive and tenacious approach to selling in a high paced sales environment is also essential.

Key responsibilities include:

  • Pro-active outbound sales activity to generate revenue for all seasonal suites, including Tunnel Club and Platinum boxes, with a focus on high value (£5k+) transactions;
  • Increasing seasonal occupancy by converting new and existing clients;
  • Up-sell and cross-sell of current spending customers;
  • Providing accurate, clear and precise information to the customer in line with department standards whilst delivering outstanding customer service; and
  • Delivery of sales from tactical sales campaigns with clear defined targets and metrics

To apply please send a CV and covering letter to jobs@cityfootball.com quoting the following vacancy reference DW-433.

Closing Date: 26th October 2018

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Click Here to view the job description for Business Development Manager

School Sports Coach- Full Time

Job Purpose

City in The Community Foundation are looking for a full-time school sports coach to assist with the delivery of the School Sports Programme.  This position will be 37.5 hours per week.

Applicants must possess a passion for sport and ideally have experience of working within a school environment delivering towards the national curriculum.  They should also have the desire to develop their own skills and knowledge in a high performance working environment. 

The full-time role will consist of planning and delivering practical sports sessions in both a school and community environment. As well as delivering outstanding sessions, the successful applicant will also be expected to maintain and develop excellent relationships with schools and with the wider CITC team.            

This is a fantastic opportunity for a candidate looking to progress their sports coaching career and to gain valuable experience working within a Premier League Community Foundation.  

 

Key Responsibilities

  • To plan and deliver sports coaching in a variety of community settings.
  • To effectively and comprehensively quality assure their delivery, working alongside the project management team.
  • To attend any internal/external training provided by CITC.
  • To support the development of partnerships with CITC stakeholders and ensure positive relationships are developed and maintained.

General Responsibilities

  • Compliance with Club policies
  • Compliance with the Club’s Health and Safety, Child Protection and Safeguarding procedures
  • To undertake such other duties as may be reasonably expected
  • To maintain professional conduct at all times

Safeguarding

  • This role involves working with children and/or vulnerable adults in a Regulated Activity (or in close proximity to children and/or vulnerable adults). This means that the post-holder is required to apply all relevant policies and uphold the Club’s commitment to safeguarding vulnerable people. 

Key Relationships

  • City in the Community Staff
  • School Sport Manager
  • School Sport Officer
  • Partner Schools

Scope of Job

The School Sports Coach role is a front-line delivery role, interacting with participants in a school environment, teachers, wider staff and senior management teams in partner schools. The School Sports Coach will be encouraged to learn on the job and become familiar with CITC processes and projects as well as becoming an integral part of a team.  The community coach should aim to develop their skills as much as possible attending any internal or external training that is provided.     

 

To apply for this excellent opportunity please send a CV and covering letter to citcjobs@cityfootball.com quoting vacancy reference LM-001-20181005 Please include your salary expectations within your covering letter.

Closing Date: 19th October 2018

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the criteria for a job vacancy and to consider them on their abilities.

Due to the large volume of expected applications we will only be able to contact those

short-listed for interviews.

Click here to view Job Description for School Sports Coach.

 

School Sports Coach - Part Time

Job purpose

City in The Community Foundation are looking for a part time school sports coach to assist with the delivery of the School Sports Programme.  This position will be 18.75 hours per week.

Applicants must possess a passion for sport and ideally have experience of working within a school environment delivering towards the national curriculum.  They should also have the desire to develop their own skills and knowledge in a high performance working environment. 

The full-time role will consist of planning and delivering practical sports sessions in both a school and community environment. As well as delivering outstanding sessions, the successful applicant will also be expected to maintain and develop excellent relationships with schools and with the wider CITC team.            

This is a fantastic opportunity for a candidate looking to progress their sports coaching career and to gain valuable experience working within a Premier League Community Foundation.  

 

Key responsibilities

  • To plan and deliver sports coaching in a variety of community settings.
  • To effectively and comprehensively quality assure their delivery, working alongside the project management team.
  • To attend any internal/external training provided by CITC.
  • To support the development of partnerships with CITC stakeholders and ensure positive relationships are developed and maintained.

General responsibilities

  • Compliance with Club policies
  • Compliance with the Club’s Health and Safety, Child Protection and Safeguarding procedures
  • To undertake such other duties as may be reasonably expected
  • To maintain professional conduct at all times

Safeguarding

  • This role involves working with children and/or vulnerable adults in a Regulated Activity (or in close proximity to children and/or vulnerable adults). This means that the post-holder is required to apply all relevant policies and uphold the Club’s commitment to safeguarding vulnerable people. 

Key Relationships

  • City in the Community Staff
  •  School Sport Manager
  • School Sport Officer
  • Partner Schools

Scope of job

The School Sports Coach role is a front-line delivery role, interacting with participants in a school environment, teachers, wider staff and senior management teams in partner schools. The School Sports Coach will be encouraged to learn on the job and become familiar with CITC processes and projects as well as becoming an integral part of a team.  The community coach should aim to develop their skills as much as possible attending any internal or external training that is provided.     

 

To apply for this excellent opportunity please send a CV and covering letter to citcjobs@cityfootball.com quoting vacancy reference LM-001-20180510PT. Please include your salary expectations within your covering letter.

Closing Date: 19th October 2018

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the criteria for a job vacancy and to consider them on their abilities.

Due to the large volume of expected applications we will only be able to contact those short-listed for interviews.

Click here to view job description for Part Time School Sports Coach.


Stadium and Club Tours Bookings Executive

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan, a shareholder in La Liga Club, Girona FC and ownership of Uruguayan club, CA Torque. 

The common aim across all clubs is to provide the best possible experience and an unrivalled opportunity for fans and communities to participate in, and benefit from, football at both a local and global level. City Football Group prides itself on having a diverse family of employees who share a passion for beautiful football and a steadfast commitment to the local community. City people are innovative, collaborative and motivated by success

An exciting opportunity has arisen to join the Club’s Stadium and Club Tours Department as a Stadium and Club Tours Booking Executive on a full time permanent basis. 

The Stadium and Club Tours Booking Executive will play an integral role in selling stadium tours tickets both in person and by telephone as well as upselling the tours experience together with taking responsibility for completing   administrative duties carried out by the department. 

Key tasks include:

Responsible for selling stadium tours tickets both in person and by telephone together with upselling the bookings and arranging event bookings such as birthday parties. 

To ensure the Stadium and Club Tour’s booking system is accurate and up to date.

Manage the Stadium and Club Tour’s inbox to ensure all queries are responded to within the set SLA. 

Ensure the Operations Department are kept fully up to date with all tour developments.

To assist with general front of house duties.

The successful candidate will have an excellent customer service skills together with previous experience of working in a customer focussed environment. The position will involve ticket sales, so previous experience of using a bookings system would be an advantage.

Closing date:   16th October 2018

To apply, please submit your CV and covering letter to jobs@cityfootball.com quoting vacancy reference AB- 425

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Due to the large volume of expected applications we will only be able to contact those short-listed for interviews.

Click here to view the job description. 

Ticketing Compliance Officer

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan, a shareholder in La Liga Club, Girona FC and ownership of Uruguayan club, CA Torque. 

The common aim across all clubs is to provide the best possible experience and an unrivalled opportunity for fans and communities to participate in, and benefit from, football at both a local and global level. City Football Group prides itself on having a diverse family of employees who share a passion for beautiful football and a steadfast commitment to the local community. City people are innovative, collaborative and motivated by success

We are currently recruiting an experienced Ticketing Compliance Officer on full time basis to join the Supporter Services team in Manchester.  This is a 9-month fixed term contract position covering maternity leave. 

The Ticketing Compliance Officer will proactively investigate seasoncard, membership and ticket mise-use/fraud together with all aspects of ticket touting to ensure the Club’s terms and conditions are adhered to and that crimes under the Serious and Organised Crime Act 2005 are minimised.   The successful candidate will also place an integral role during matchday operations by carrying out investigations as required. 

Key tasks will include:

  • Investigate breaches of the Club’s ticketing terms and conditions;
  • Monitor the Club’s internal ticketing system for fraudulent applications;
  • Monitor social media for fraudulent sales and those in breach of the ticketing terms and conditions;
  • Monitor the internet for fraudulent activity and those which breach the ticketing
  • terms and conditions; and
  • Undertake investigations in relation to all aspects of crime committed under the Serious and Organised Crime Act 2005.

The successful candidate must have awareness of the Serious and Organised Crime Act 2005 and previous experience working in a similar role in a sporting environment investigating fraudulent activity in relation to tickets, seasoncards and memberships.  We are also looking for an individual who is proactive in their approach and flexible to ultimately minimise the level of crime and fraudulent ticket activity. 

Closing date:   15th October 2018

To apply, please submit your CV and covering letter to jobs@cityfootball.com quoting vacancy reference LE-332

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Due to the large volume of expected applications we will only be able to contact those short-listed for interviews.

Click here to view the job description.

Match day stewards

We want you! This is your opportunity to join Manchester City's highly trained stewards at the Etihad Stadium.

We are looking for men and women with morale courage to sign up to the team!

Recruitment begins with interviews for potential new stewards at the stadium on Saturday 24th November  (Dates subject to change)  with an induction and familiarisation session planned for Tuesday 4th or Thursday 6th December (subject to change).  Please note if you cannot attend one of the induction dates detailed above, we are unable to further your application should you be successful at interview.

The first match for those successful applicants would be the Everton game on or around 15th December 2018, (fixture subject to change).

We offer competitive rates of pay, opportunities for advancement and job-related training that can lead to an NVQ qualification.  Additional stewarding work at City Football Academy stadium may also be available once qualified.

Our aim is to ensure a safe, friendly and welcoming environment to all visitors to the Etihad Stadium, and our goal is to continuously deliver a high standard of Customer Service

Anyone interested should email their name and address to stewards@cityfootball.com for an application form.

Closing date for receipt of completed application forms is Friday 9th November 2018 

Dates subject to change due to fixtures.

Due to the large volume of expected applications we will only be able to contact those short-listed for interviews.  

Fabulous Fan Fayre

Sous Chef - Fabulous Fan Fayre 

Fabulous Fan Fayre is a joint venture between One Event Management and Legends of the USA.

F3 provides award winning match day and non-match day catering for sporting stadia including Manchester City’s Etihad Stadium and Watford FC.

Due to internal promotions, we are now looking to recruit a Sous Chef in Manchester City’s stadium - The Etihad.

Background

To continually re-invent and implement the service of an extraordinary culinary experience that defines a true bespoke world class service. Ensuring operational quality and excellence always. Entertaining a client base of extreme wealth and privilege with a very high expectation within our food and beverage world. Be forward thinking, passionate about all things food.  Not a trend follower, but a true trend setter. As dynamic as your surroundings with unlimited creativity and this amazing opportunity within the stadium environment!

Key Responsibilities

  • To manage and assist in the preparation of all food kitchen areas and ensure that the highest standards of presentation and preparation of these areas is achieved in good time prior to each function, including match days.
  • To cover in the Head Chefs absence/days off and holidays
  • To assist in producing the set food specs and photos with recipe cards for both CandE and bowl events to include match days
  • To ensure the highest standards of general hygiene and food handling are achieved always by all employees within kitchen areas as to the company health and safety standards.
  • To ensure the highest standards of foodservice always including plated presentation, buffets and carveries.
  • To react quickly and efficiently to client’s requests and changes in arrangements.To communicate such information to the Head of Hospitality and Executive/Head Chef.
  • To ensure that all employee are trained to a level which enables them to carry out their duties according to departmental standards.
  • To ensure that all employees adhere to the departmental standard of dress and personal hygiene always.
  • To maintain departmental food control procedures and ensure wastage is kept to a minimum and recorded where appropriate. To achieve budgeted cost of sales
  • To ensure the control of all department equipment ensuring that breakages are kept to a minimum and that the misuse of establishment property does not occur.
  • To ensure appropriate paperwork i.e. Goods Received, Temperature record and fridge record sheets, HACCP and COSSH are completed.
  • To support the Head Chef with rotas, and any other administration duties.
  • To attend weekly meetings to discuss forthcoming business.
  • To ensure that all menu planning is produced within given time scale and fully costed ensuring operating targets are met.
  • To ensure hygiene audits are carried out regularly and to carry out six monthly risk assessments in all kitchen areas.
  • To ensure that employee payroll is kept within the operating targets as set.
  • Assist in maximising sales and reducing costs throughout the operation.

Desired:

  • Experience of managing world class events on a large scale within a fast-paced environment.
  • A natural leader and the ‘’Go to Person’’
  • Ooze confidence and charm!
  • Customer focused and solutions driven.
  • Good verbal and written communication skills.
  • Confident leader of people with good motivational qualities.
  • Masses of attention to detail.
  • Add the WOW factor
  • Team player with an understanding of people who can add fun and enjoyment
  • Open minded and able to embrace and drive change.
  • Ethical and honest
  • A “can do and will do” attitude.
  • Be a ‘’The Answers ‘’YES’’ – now ask me the question person!!!