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Hays is proud to be the Official Recruitment Partner of Manchester City.

The partnership is based on a mutual ambition to attract skilled, expert professionals to build high performance teams, whether it is on the football pitch or in the world of work.

Below are all of the opportunities available at City Football Group and you can visit our site for the latest professional job opportunities with Manchester City to see if you can match your ambition and become part of this winning team.

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, new MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan.

Casual Tour Guides 

Manchester City Football Club are recruiting casual Stadium and Club Tour Guides to join our tour team based at the Etihad Stadium.

You will be part of a team responsible for delivering an all-encompassing experiential interactive tour of Manchester City Stadium and Club to a range of group sizes and ages and for the daily front of house services, setting and ensuring the highest standards of customer service and safety for MCFC’s employees and customers.

The successful candidates will have an understanding of the history and heritage of Manchester City Football Club, knowledge of English and European football and Manchester as a whole. They will be a flexible team player, have exceptional communication skills, a strong customer service approach and be able to deliver consistent results. You should have strong previous experience of working in a customer service environment, managing/controlling large groups, public speaking and undertaking administrative duties, using office equipment and be proficient with Microsoft Office.

Positions available are on a casual hours basis with most shifts currently being available on  weekends, match days and during school holidays.

To apply, please send CV and covering letter to jobs@cityfootball.com quoting vacancy reference AB-700-20172403.

Closing date: Friday, 7 April 2017

City Football Group promotes equal opportunities in employment we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Click here to view the job description for Casual Tour Guide. 

Catering Staff - Back of House & Front of House 

Manchester City Football Club have a fantastic opportunity to join the Catering Team based in the world’s finest sporting facility on a permanent basis, City Football Academy Manchester.

We are looking for an enthusiastic and pro-active individual to work as part of our back of house and front of house catering team. You must be comfortable being customer facing and thrive working in busy situations. Having the ability to think on your feet, work as part of a team, effectively communicate and enjoy making a difference are only but a few of the traits required to be part of “The Team”.

Key responsibilities include:

Kitchen Porter

  • To carry out daily duties, including washing tableware, cutlery and pans.
  • Be responsible for the dishwasher, operation/ start up and close down, cleaning of and notifying of any faults.
  • Wiping down surfaces, cleaning tables and mopping the floors following the correct procedure.
  • To ensure the highest standard of cleanliness, tidiness and maintenance of the Kitchen/Canteen are achieved at all times.
  • To ensure the correct storage, handling and usage of chemicals. C.O.S.H.H
  • To ensure the highest standards of general hygiene and hygienic food handling are achieved at all times.
  • To support other kitchen staff in their duties.
  • To be fully conversant with the procedures for Fire, security, Health and Safety and Health and Hygiene.

Catering Assistant

  • To prepare the MCFC refectory for opening, breakfast, lunch and dinner (where provided) on a daily basis to the required standard
  • To provide an efficient and effective service to customers, understanding their needs and requirements, working to exceed these wherever possible.
  • To assist where required in the serving of food and drinks ensuring correct portion control.
  • To provide a first class service for of our exciting internal and external events.
  • Process cash payments through the till.
  • End of day cashing up.
  • Ordering stock when required
  • Covering shifts for event days.

The Catering teams are right at the heart and soul of the club. It’s a department who are responsible for providing an exciting, innovative and fun catering facility.  We focus on providing high quality nutritional food and beverage service for work colleagues, players, parents, external customers and guests. The environment in which you will be based in is fast paced and requires a flexible approach.   

To apply for this exciting opportunity, please send your CV and covering letter to jobs@cityfootball.com quoting vacancy reference CG-698-20172003. Please specify if you would like to be considered for the front of house or back of house position.

Closing date: 5th April 2017

City Football Group promotes equal opportunities in employment we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

 

Campaigns Co-ordinator

CFG is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, new MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan.

We are recruiting an experienced Campaigns Co-ordinator to join the Group’s Fan Relationship Management team, based at the City Football Academy HQ, Manchester.

The Campaigns Co-ordinator will be responsible for planning, supporting, delivering and analysing the club’s multi-channel marketing campaigns including email, SMS and Facebook advertising. The role will involve identifying new opportunities to increase fan engagement. This is a new role in the FRM team, reporting to the eCRM Campaign Manager.

The ideal candidate will be a proactive team player, used to working with groups of internal and external stakeholders in a fast-paced environment. They will be creative and innovative in their approach.

This is a new role in the FRM team, giving the successful candidate the chance to make it their own.

Key responsibilities include:

  • Supporting the execution and creative development of personalised campaigns across email, social, digital and mobile
  • Analysis of campaign KPIs, testing of new initiatives and providing of recommendations
  • Co-ordination of the campaign calendar
  • Day to day management of the creative agency
  • Selection of appropriate audiences based on engagement, behaviours and attributes

To apply, please send a CV and covering letter to jobs@cityfootball.com quoting vacancy reference: EW-674-20161223.

Closing date:  31st March 2017

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

Click here to view the job description for the Campaigns Co-ordinator

Duty Manager - Etihad Stadium  

Manchester City Football Club are recruiting a Duty Manager to join the Facilities Management team, to be based at the Etihad Stadium.

The successful candidate will report to and work closely with the Etihad Stadium Manager to provide an exceptional facility management service to both our employees and customers at the Etihad Stadium. You will be part of a team creating a world class vision in Facility Management.

You will ideally have experience working in a similar role and have a proven track record of facility management. The successful candidate will be extremely organised, with a keen eye for detail. They will also be IT proficient, a flexible team player with good communication skills and the leadership and influencing skills to improve performance.     

You will be responsible for the efficient delivery of cleaning, maintenance, health and safety, energy management and front of house services through either the direct management of teams, contractors, or by working with and influencing teams from other sections/departments.

The role is full time covering 37.5 hours per week. Weekend and evening work will be part of the hours dependent on fixtures and bookings.

To apply please send a covering letter along with your CV to jobs@cityfootball.com quoting reference LJ-637-20162110.

Closing date: 24th March 2017

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description. As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. 

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role. 

 

Click here to view the job description.

School Sports Coach (Casual)

City in The Community Foundation are looking for community coaches to assist with the delivery of the School Sports Programme. Due to variable demands in sessions, coaches will be engaged on a casual basis.

Applicants must possess a passion for sport and have experience of working within a school environment delivering towards the national curriculum.  They should also have the desire to develop their own skills and knowledge in a high performance working environment. 

The role will consist of planning and delivering practical sports sessions in both a school and community environment.  As well as delivering outstanding sessions, the successful applicant will also be expected to maintain and develop excellent relationships with schools and with the wider CITC team.            

This is a fantastic opportunity for a candidate looking to progress their sports coaching career and to gain valuable experience working within a Premier League Community Foundation.  

We require you to have a valid driving licence and at least a F.A. Level 2 Coaching qualification to consider your application.

To apply for this exciting opportunity, please send a CV and covering letter to emma.carter@cityfootball.com quoting vacancy reference NS-001-20170603

 

First Interviews: 31st March 2017

 

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description. 

 

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the criteria for a job vacancy and to consider them on their abilities. 

 

Proposed start date: ASAP 

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. 

Click here to view the job description for School Sports Coach (Casual)

Receptionist (part time / maternity cover)  

We are recruiting a part time (20 hours per week) Receptionist to join the Facilities Management team to cover a period of maternity leave for 9 months.   

You will be part of a team responsible for delivery of front of house services and processes that support the operation of all sites, setting and ensuring the highest standards of customer service and safety for the clubs employees and customers. Please note that evening and weekend work will be required.

The successful candidates will be flexible team players, have excellent communication skills, a strong customer service approach and be able to deliver consistent results. You should have previous experience of working in a customer service environment preferably front of house telephonist / receptionist work, undertaking administrative duties, using office equipment and be proficient with Microsoft Office.

To apply, please CV and covering letter to jobs@cityfootball.com quoting vacancy reference SB- 694-20170217 before the closing date of 15th March 2017.

City Football Group promotes equal opportunities in employment we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role. 

Click here to view the job description for Receptionist (Part time / Maternity Cover)

Graphic Designer (Maternity Cover)  

We are recruiting an experienced Graphic Designer to join Manchester City’s Marketing department to cover a period of maternity leave, to based at the City Football Academy HQ.

Marketing sits within the heart of Manchester City Football Club and our purpose is to understand and engage with our fans. We are responsible for communicating the Club’s content and products in a coherent and compelling way. The Graphic Designer will support the Lead Designer by responding to briefs from departments across the Club and generating highly visual creative design and graphics, both templated and bespoke.

The successful candidate will have an outstanding portfolio and be responsible for producing industry leading designs that deliver on the objectives of the brief but also express Manchester City Football Club’s brand values and personality.

Design within the Marketing team is a fast-paced and dynamic area of the Club and therefore manage multiple projects concurrently, though need to remain flexible through multiple revisions while keeping a keen attention to detail.

Closing date: Friday, 31st March 2017

City Football Group promotes equal opportunities in employment we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

To apply, please e-mail your CV with samples of your design work quoting vacancy reference IW-692-20171902 to jobs@cityfootball.com.

 Click here to view the job description for Graphic Designer (Maternity Cover)

Host Families Needed Near Our City Football Academy

As Manchester City Football Club grows, it continues to cultivate local, national and international talent. In order that we can create the best conditions for our young players to develop they need to be in quick and/or easy reach of our training facilities (and school).

Can you help with accommodation for our young players?

We have more young players joining our development programmes all the time. Generally these players are aged between 12 and 18, both boys and girls, and some require high quality accommodation on either a temporary, part-time or full-time basis. The requirement ranges from hosting trialists for several days or weeks at a time, to longer term placements for up to 34 weeks per year for several nights each week. It may also mean permanent accommodation for players from further afield choosing to live full-time in Manchester.

We require a small number of high quality homes for either two or three players in each unit (you must have at least two rooms available). Players will require a spacious single or double bedroom, quality bed and mattress, wireless internet access, desk and storage, some personal space, outdoor space, and their meals (breakfast and evening) and personal laundry to be provided. Access to pay-TV (Sky Sports, Virgin, BT Sport) or similar is preferred.

Payment and Expenses

The Club operates in a fast moving environment so we require host families who are flexible and committed and understand that there may be times when a bed-space is not required. As such football club makes a generous all-inclusive payment to host families which covers all the costs of the arrangement and recognises the commitment required from the family.

Distance and Transport

Whilst some of the players’ transportation requirements are arranged by the club (we also encourage using public transport for many journeys), they can be quite complex. Thus we need your accommodation to be a short distance from our new City Football Academy (M11 4TQ) and near a metro station, on a suitable bus route, or on our transport route and we may ask the host family to undertake some of the transportation (for which mileage expenses are paid).

More Information

If you have experience of bringing up children or looking after someone else’s child then you might be able to help us. All you would need to do is provide a safe, welcoming and comfortable environment for our players to rest and recuperate after a day’s training or school. Our young players would also expect some of the support normally given by their own parents when living at home.

All host family members over 16 will be subject to a criminal records check and the household will undergo a rigorous suitability assessment of both the accommodation and people living there.

If you think you might be interested in joining our Host Family Team please contact Nic Scott on 0161 438 7804 or nic.scott@mancity.com for an informal chat to learn more about helping us with the provision of accommodation for our players.

Fabulous Fan Fayre

Open Recruitment Day - Wednesday 12 April 1:30pm-7:30pm

We are recruiting for the following roles in our kiosks:

  • Stand Managers
  • Team Leaders
  • Bar Supervisors
  • Bar Persons
  • Cashiers/Till Operator
  • Chefs/Cooks
  • Cellar Employees
  • Warehouse and Distribution Employees

Job Role and Expectations

  • Must be a team player and able to work under pressure
  • Able to deliver first class customer service
  • Strong listening and verbal communication skills
  • Basic numeracy skills
  • A “can do and will do” attitude
  • Service of food and beverage, including alcohol
  • Well organised with great attention to detail
  • Experience in a similar environment an advantage but not necessary

Please report to West Reception, Etihad Stadium, Etihad Campus, Rowsley Street, Manchester M11 3FF, where you will be directed to the event.

Requirements

You must bring the following information with you to enable you to be admitted to the session:

  • CV and Cover Letter stating why you would like to come and work for us.
  • Please provide a brief character reference from an employer, teacher, lecturer or other professional.
  • Original European Union Passport OR Original Passport & Original Work Permit with Visa OR Two Original Documents (which prove right to work in the United Kingdom E.g. Resident Permit or Driving License photo I.D. & Birth Certificate)
  • National Insurance Number (Must be past payslip/National Insurance card or Original Official letter)
  • Bank Details
  • Level 2 or above certificate (Chefs/Cooks)
  • An original letter headed document  from your college or university verifying that you are a student, duration of course, and term dates (Students from outside the EEA)

Dress Code

Smart Casual (No Tracksuits/Trainers/Casual Wear/Hats)

Please direct questions or queries to mcfcrecruitment@fthree.co.uk

Head Kitchen Porter 

Fabulous Fan Fayre are currently looking for a Head Kitchen Porter to join our Culinary Team at the Etihad Stadium.

You will provide a back of house support function that enables the Culinary team to facilitate and implement a food service in hygienic and safe surroundings to deliver a premium experience across the business on match days and non-match days ensuring operational quality and excellence is maintained, to the set service level agreements and profitability.

Key Responsibilities

  • Supervise the back of house kitchen porter team both on event days and non-event days. Liaise with the Culinary team and prioritise their daily tasks in line with the demands of the business
  • To ensure that all casual employees adhere to the departmental standard of dress and personal hygiene at all times. This is to include PPE (personal protective equipment)
  • All kitchen laundry should be counted, recorded and made ready for collection on the required days.
  • To ensure the highest standards of general hygiene and safe food handling are achieved at all times by all employees when dispatching food as to the company health & safety standards and in line with current legislation.
  • To ensure paperwork relevant to your tasks are completed daily i.e. Goods received, Temperature records and fridge record sheets, HACCP and COSHH are completed and handed to the Head Chef by set guidelines.
  • Organise the replenishment of all back of house first aid kits and where necessary place an order with the Head Chef for any items that are required.
  • Oversee that only authorised chemicals are used bringing to the attention of the Chef of any unauthorised chemicals so they can be disposed of safely.
  • Work with the back of house team to ensure they are delivering an effective service and maintaining a safe working environment.
  • Monitor each kitchen, oversee that each back of house area has chemical and sundries and is ready for service in good time. This should include checking there are only authorised chemicals, correct PPE, enough disposables.
  • Have a clear understanding of the stadium waste streaming and supervise the correct disposing of kitchen waste.
  • To ensure that all employees are trained to a level which enables them to carry out their duties according to departmental standards.
  • To ensure that casual employee payroll is kept within the operating targets as set.

Interview Requirements

  • CV and Cover Letter stating why you would like to come and work for us.
  • Please provide a brief character reference from an employer, teacher, lecturer or other professional.
  • Original European Union Passport OR Original Passport & Original Work Permit with Visa OR Two Original Documents (which prove right to work in the United Kingdom E.g. Resident Permit or Driving License photo I.D. & Birth Certificate)
  • National Insurance Number (Must be past payslip/National Insurance card or Original Official letter)
  • Bank Details
  • Level 2 or above certificate
  • An original letter headed document  from your college or university verifying that you are a student, duration of course, and term dates (Students from outside the EEA)

All applications to be submitted to - LAdnams-Downes@fthree.co.uk

Closing Date – Friday 7 April 2017 

Culinary recruitment day Wednesday 5 April 2017 4pm – 7pm by appointment only via email

We are searching for dedicated individuals who are passionate about producing fabulous food.

Working with the best ingredients possible, you will be joining our steadfast brigade of chefs here at the Etihad Stadium. Delivering award winning food and service across every hospitality restaurant on a match day.

We are recruiting for the following casual roles

  • Culinary Match Day Chefs Level 2 or above
  • Culinary Match Day Kitchen Porters
  • Culinary Match Day Lead Chefs
  • Culinary Match Day Pastry Chefs
  • Culinary Match Day CDP

Job role and expectations

  • Must be a team player and able to work under pressure
  • Passion for working with incredible ingredients and delivering first class food
  • Strong listening and verbal communication skills
  • A “can do and will do” attitude
  • Well organised with great attention to detail
  • Experience in a similar stadium catering environment an advantage
  • Commitment to prep days three days prior to match day

How to apply

Please email Culinary@fthree.co.uk to make an appointment for interview between 4:00pm – 7:00pm on Wednesday  5th April 2017

Requirements

You must bring the following information with you to enable you to be admitted to the session:

  • CV and Cover Letter stating why you would like to come and work for us.
  • Please provide a brief character reference from an employer, teacher, lecturer or other professional.
  • Original European Union Passport OR Original Passport & Original Work Permit with Visa OR Two Original Documents (which prove right to work in the United Kingdom E.g. Resident Permit or Driving License photo I.D. & Birth Certificate)
  • National Insurance Number (Must be past payslip/National Insurance card or Original Official letter)
  • Bank Details
  • Level 2 or above certificate
  • An original letter headed document  from your college or university verifying that you are a student, duration of course, and term dates (Students from outside the EEA)

Dress code

Smart Casual (No Tracksuits/Trainers/Casual Wear/Hats)

Location

Please report to - West Reception, Etihad Stadium, Etihad Campus, Rowsley Street, Manchester M11 3FF where you will then be directed to the event.

Please direct questions or queries to:

Culinary@fthree.co.uk
LAdnams-Downes@fthree.co.uk
mark.russell@fthree.co.uk

Two Ticks

Two Ticks

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone.

As a member of the scheme we make five commitments regarding recruitment, training, retention, consultation and disability awareness:

These commitments are:

  • To interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities
  • To discuss with disabled employees, at any time but at least once a year, what both parties can do to make sure disabled employees can develop and use their abilities
  • To make every effort when employees become disabled to make sure they stay in employment
  • To take action to ensure that all employees develop the appropriate level of disability awareness needed to make these commitments work
  • To review these commitments each year and assess what has been achieved, plan ways to improve on them and let employees know about progress and future plans.

Further information about the Two Ticks scheme is available from the Gov.uk website.