An incredible men’s team performance on the pitch was witnessed by a record-breaking number of people at the Etihad Stadium, with a cumulative 1.45 million Manchester City fans taking in 19 Premier League and nine cup games at home this season.
It’s not only the football that matters on a matchday, and fans told us that we’re mostly getting it right; 90% of City fans think the Etihad Stadium is a safe and welcoming environment for families and 95% of female respondents think it’s welcoming for female fans. Of all the Premier League teams, City fans are the most likely to go to games with their children. As part of our work to make sure the Etihad Stadium is fully inclusive, in February, we joined the ‘On The Ball’ campaign to provide free sanitary products across the Etihad Campus to help address and highlight the issue of period poverty.
Moreover, 83% of fans thought that the matchday experience offers excellent value for money. If you look at average goals per minute in the Premier League, City fans would have witnessed 3.0 goals per home game, more than any other team, equivalent to a goal every 30 minutes. In terms of the off-the-pitch activities, City fans’ matchdays extend way beyond the 90 minutes of the games. Spending time in City Square, in the Family Stand and Man City Kids Fan Zone, which takes place before every home game on the indoor pitch at the City Football Academy, are all part of the matchday offering. The Etihad Stadium’s hospitality was ranked in the top two amongst Premier League teams for hospitality for the sixth consecutive year.
In the autumn of 2018, we launched ‘City Matters’, to provide supporters with an opportunity to meet with senior Club representatives to discuss a range of issues and topics. The ten voluntary members of the ‘City Matters’ network, who were voted for by supporters, each represent a specific supporter group and meet with the Club on a monthly basis.
The women’s team’s double domestic trophy win and almost unbeaten season was enjoyed by an average attendance of 1,509, rising to more than 3,000 against Chelsea. A peak TV audience of 2.3 million people tuned in to the Women’s FA Cup Final on BBC One, a 21% increase on the previous year’s figure.